E2bd's Privacy Policy

E2bd (https://e2bd.ws) is a trusted online Sports Betting platform in Bangladesh. We believe that the privacy of your personal information is a fundamental right, and protecting that right is our responsibility.

This Privacy Policy explains what information e2bd collects, why it is collected, how it is used, and how it is kept secure. By using our platform, you agree to this Privacy Policy.

E2bd operates with full transparency. We never use your information without your knowledge or consent. This document explains all our data practices in plain language so you can easily understand them.

E2bd only collects information necessary to provide its services. No unnecessary personal data is requested. The information we collect is detailed below:

During KYC verification, a copy of your national ID or passport may be requested. This information is used solely to confirm your age and identity, and is stored with the highest level of security.

E2bd uses your information only for specific, legitimate purposes, each of which is clearly described below:

• For account creation and management — including registration, login, KYC verification, and account security.
• To provide betting and payment services — processing your bets, paying out winnings, and maintaining transaction records.
• For customer service improvement — to resolve your complaints and queries and to raise service standards.
• To send relevant offers and promotions — including personalized offers based on your preferences and betting habits.
• To prevent fraud — detecting suspicious activity and maintaining platform security.
• To meet legal obligations — fulfilling regulatory requirements and legal demands.
• To promote responsible betting — identifying signs of problem gambling and providing timely support.
• For platform improvement — to analyze user experience and enhance our services.

We never share your information with third parties for advertising purposes. You can opt out of e2bd's own promotional emails at any time.

E2bd keeps your personal information strictly confidential. However, there are limited circumstances in which data may be shared:

• Payment Processor: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions. This data is used solely for payment purposes.
• KYC Verification Providers: Necessary information may be shared with authorized verification services to confirm identity and age.
• Legal Authority: Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement agency.
• Technology Provider: Limited data may be shared with trusted technology partners providing server hosting, cybersecurity, and analytics services. Strict confidentiality agreements are maintained in all such cases.

In the event of a business merger or acquisition, your data may be transferred to the new operator. You will be notified in advance, and the same level of protection will be maintained.

The e2bd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Used to maintain login state, manage sessions, and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your language preference, display settings, and other personalized choices.
• Analytics Cookies: Helps us understand which parts of the site are most used and improve our services. This data is fully anonymized.
• Security Cookies: Used to prevent fraud and CSRF attacks.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality. A cookie consent notification is shown on your first visit.

E2bd uses multiple layers of security to protect your data, covering both technical and administrative safeguards.

• All data transmissions are secured with HTTPS and 256-bit TLS encryption.
• Stored sensitive data is encrypted using AES-256 encryption.
• Passwords are never stored in plain text — only bcrypt hashes are retained.
• Regular patch updates and vulnerability scans are performed on all servers.
• Two-factor authentication (2FA) is in place to detect and flag suspicious login attempts.
• E2bd staff can only access information necessary for their role — enforced through a strict access control policy.
• 24/7 monitoring and firewall protection are active across all data centers.
• In the event of a data breach, affected members will be notified within 72 hours.

As a registered member of the e2bd platform, you have a number of important rights regarding your personal data:

To exercise these rights, email us at support@e2bd.ws. We typically respond within 30 business days. In some cases, complete deletion may not be possible due to legal obligations — you will be informed of the reason if so.

E2bd does not retain your data longer than necessary. Retention periods are determined by the type of information:

Once the retention period expires, data is securely deleted or anonymized. Even after account closure, some data may need to be retained for legal reasons — in which case, only the minimum necessary information is kept.

E2bd strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect or process data from minors.

• Age is verified at the time of registration, and sign-ups are declined if the applicant is under 18.
• Proof of age is verified as part of the KYC process.
• If a minor's information is found in our system, the account will be immediately closed and the data permanently deleted.
• If you have concerns, parents can reach us at support@e2bd.ws.

E2bd may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the introduction of new services, or improvements to our security measures.

• For significant changes, a notification will be sent to your registered email address.
• The date of each update will be noted at the top of this page under "Last Updated".
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• To request a previous version of this policy, please contact our support team.

We recommend checking this page periodically. If you object to any changes, please contact us before closing your account — we will make every effort to understand your concerns.

Contact us for any privacy-related questions, requests, or complaints. Our data protection team is always ready to help.

If your complaint is unresolved or you are not satisfied with our response, you may escalate the matter to the relevant regulatory authority. e2bd is committed to resolving all complaints through a fair and transparent process.

This Privacy Policy was drafted in Bengali. In the event of any interpretive conflict, the Bengali version shall prevail. This policy is governed by the applicable laws of Bangladesh.